Shipments and returns

Your pack shipment

Packages are generally dispatched within 1 day after receipt of payment and are shipped via DPD with tracking and drop-off with signature, or by UK Royal Mail service (if applcable) . For DPD shipment we will provide you with a link to track your package online.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment and destination. For international shipments certain countries levy variable import charges which are not covered by our shipment cost. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Boxes are amply sized and your items are well-protected.

Returns policy

We conform with UK remote selling legislation whereby any product can be returned for full refund excluding postage within 14 days of receipt if received in re-sellable condition.